Who we are
Our website address is: https://clauk.org.uk.
We are the Coalition of Latin Americans in the UK.
Privacy Policy
We will always do our very best to keep the information we hold about you safe and secure. We will never share your data with any third party without your consent.
As a community organisation, CLAUK (Coalition of Latin Americans in the UK) is committed to keeping the information our members and supporters share with us safe and secure, in line with the Data Protection Act (1998) and the General Data Protection Regulation (GDPR).
Our Data Privacy Promise
We will always do our very best to keep your data safe and secure. We will never share your data with any third party without your consent.
How We Use Your Data
We collect information such as contact details, postcode, and preferred language so that we can stay in touch with our members and supporters and inform them about CLAUK’s activities, campaigns, events, and how to get involved.
We may collect basic information about your immigration or residency status, nationality, or access to services to help us better understand the needs of the Latin American community in the UK. Providing this information is always optional.
If you choose to share more detailed information with us — for example, about your situation or barriers you are facing — to help us support you or improve our advocacy work, that information will be stored securely and will only be viewable by a limited number of authorised staff.
Emails, Text Messages and Phone Calls
We use a third-party platform, Action Network, to deliver our email newsletter and campaign updates. Action Network gathers standard statistics on email openings and clicks to help us improve our communications. For more information, please see Action Network’s privacy policy. You can unsubscribe at any time by clicking the unsubscribe link in any of our emails or by contacting us at [email protected].
We may also contact you via phone or text message if you have given your consent to be contacted in this way. If you do not wish to receive phone or SMS communications, please email [email protected].
How We Keep Your Data Safe
We store your data using secure platforms, including Google Drive, which is protected by industry-standard security protocols and encryption. We also store contact information in Action Network, which uses encryption and data protection procedures in line with GDPR.
Access to your data is limited to a small number of authorised CLAUK staff or volunteers who are trained in data protection. We maintain strict internal processes to manage and secure your personal information.
Some of the data centres used by Google and Action Network are based in the US. Any transfer or storage of personal data to their servers is governed by data processing agreements that comply with UK and EU data protection laws.
Your Right to Your Data
We will store your data securely for a maximum period of 7 years. After this period, your data will be securely destroyed.
You have the right to view, amend, or delete the personal information we hold about you. You can contact us at any time to make a request or ask us to stop storing your data, [email protected].
Cookies on the CLAUK Website
The clauk.org.uk website, like many others, uses Google Analytics to help us understand how visitors use the site. These tools use cookies — small text files stored on your computer — to collect anonymous data about which pages are visited and how often. This information helps us improve the website.
In addition, the software that this website is based on (WordPress) uses cookies which simply record if someone comes onto the site. No other information is used.
We do not collect or store any personally identifiable information through cookies.
You can disable cookies using your browser. Here are guides for Internet Explorer, Firefox, Chrome, Safari and Opera.
You can also use this tool to opt out of Google Analytics completely.